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Shopping Information

1. Are your products available for instant download or do you offer shipping options?

All our products are available for instant download. Upon completing your purchase, you will receive a link to download the product directly. No shipping is required, allowing you to access and use the products promptly.

2. What is your return policy for products?

Due to the nature of our products being instant downloads, we do not offer returns or refunds. However, we strive to ensure the highest quality in our products, and if you encounter any issues or have concerns, please reach out to our customer support team, and we will be happy to assist you in resolving any issues promptly. Your satisfaction is our top priority.

Payment Information

1. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment gateways. You can choose the option that is most convenient for you.

2. Is my payment information secure on your website?

Absolutely. We prioritize the security of your payment information. Our website uses industry-standard encryption technology and follows strict security protocols to ensure the confidentiality and integrity of your data.

3. Do you offer any discounts or promotions?

Yes, we frequently offer discounts and promotions to provide our customers with exceptional value. Stay tuned to our website and social media channels to stay updated on the latest offers and exclusive deals.

Product Information

1. What products do you offer in your shop?

Our shop offers a wide range of products tailored for streamers, including stream overlays, badges, emotes, decorations, and packages specifically designed for Twitch, Discord, and streamers from other platforms.

2. What types of decorations do you offer for streams?

We offer a wide range of stream decorations, including overlays, panels, alerts, screens, and more, to enhance the visual appeal and professionalism of your stream.

3. Are there different themes or styles available?

Yes, we offer a variety of themes and styles, ranging from sleek and minimalist designs to bold and vibrant options. You can browse our collection to find the perfect fit for your stream.

4. Are the emotes pre-scaled to the required size for Twitch or Discord?

Yes, our emotes are pre-scaled to the required size for Twitch and Discord, ensuring optimal display and compatibility.

5. Are your stream overlays compatible with different streaming platforms?

Yes, our stream overlays are designed to be compatible with various streaming platforms, ensuring a seamless integration with popular platforms such as Twitch, Discord, and others.

6. Can I request customizations for any of the products?

Yes, we offer customization options for most of our products. Whether it's stream overlays, emotes, decorations, sub badges, or bit badges, we understand the importance of personalization. You can usually request custom designs, colors, or other specific modifications to tailor the products to your unique brand or style. Please check the individual product descriptions or contact our customer support for more information on customization possibilities.